Broan Horizon Beveled Single Door Recessed Medicine Cabinet with 2 Poly Fixed Shelves 16 1/4" W x 2 11/16" D x 22 1/4" H Review

I ordered the 48" wide version of this the 255048 online with Kitchen Sources. You notice they don't have any reviews here? I think they cherry pick the reviews on their site since there are no slightly negative reviews! They shipped it to the wrong state and delivered it! They didn't discover this, I did! They do not follow up and all you get are more promises to follow up but they don't. So you keep calling back. I gave this one customer service rep three tries before I called supervisor who also made false promises. After three days I have been told it shipped but have no tracking info. I tried to call supervisors boss who is owner's son but kept getting conveniently rediverted to supervisor. Finally was able to lmtc for owner's son but he isn't around. Even sent email to owner in Ireland in the hopes to let them know things are not being handled well. I called
Broan and they had never heard of Kitchen Sources so they don't own the products they just order some distributor to ship it. I got a name of one of Broan's largest retailer who is reputable and called them Warehouse Depot. 1-800-868-8663 and they do not ship by Fedex since 90% of the time with items like this they arrive damaged, instead they freight it out in this case it would have cost 73.00 more. Right now I am very possibily looking at this item to arrive damaged and I think they are inept in shipping can you imagine how well they handle returns?Owners son after googling also has other ventures along with traveling which deals with selling Funnel searching services. What I have been able to determine is that this type of service allows online retailers to track the sites you went to prior to going to their site (has to go into your history I guess) and also follows you after you leave their site. This makes me very uncomfortable and I bet they use it on their site.

Update: They never shipped a new one they redirected the old one to us, which means they lied. They use Appliance Associates out of Buffalo to ship from. So they don't even stock the items. It shows up with the box banged up and when we open it there are several dents all over the medicine cabinet, some quite significant. They shipped it in the box from Broan which is not really designed to withstand a Fedex type shipment method. Also Kitchen Sources blamed Fedex for the mix up and the fact it was sent to wrong address in completely different state. Turns out Fedex didn't mess up somewhere between Kitchen Sources and Appliance Associates they messed up. Again they lied. I did get a full refund but not after I had to threaten to track down all the owners and their family members to let them know how poorly their staff is handling the business for them. I also tried to post review on their site and supervisor sent me an email of it and didn't post it. She just wanted me to know that she saw it. Can you say sleazy?
I have since ordered this item through local plumbing supplier who will ship it slowly but by freight and they do a lot of business with Broan. I recommend you have this item shipped by frieght and use reputable local supplier to work with. If you are willing to wait until the next freight shippment many suppliers will not charge you for a freight charge.
If I had it to all over again I would have bought a Kohler which also owns Robern which makes a high end version of this mirror around 2K. I think Robern has rubbed off on Kohler and Lowes sells some.

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Product Description:
The Broan Horizon bathroom medicine cabinet features the quiet elegance of a beveled-edge designed mirror front. The Horizon frameless medicine cabinet comes in a single door model or a tri-view model and is available with optional matching light bars making this classic model a good fit for any size room or décor.

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